Get Gambit is a concierge online health centre for men by men. From our doctors to your door, we offer all-in-one clinic, pharmacy, and discreet delivery services, for your convenience.
Let’s face it guys. Many of us dodge a doctor visit even when suffering from health symptoms. In fact, a large survey by the Cleveland Clinic confirmed that men don’t seek healthcare to avoid embarrassment, especially for sensitive issues.
We’re guys, so we get it. We’re also health care providers. We no longer want to see men suffer in silence. We founded Get Gambit so that no man will be left behind. We bring the clinic to you. Effective, affordable, and Health-Canada approved treatments delivered discreetly, all in a trustworthy and convenient virtual format that protects your privacy.
Go ahead. Get bold. Get confident. Get Gambit
We offer you the convenience of a combined clinic and pharmacy visit without leaving your home. Let your fingers do the walking. Simply fill a short questionnaire and our healthcare team will provide a personalized treatment plan for you. Your medication is securely and discreetly delivered to you without any visit to a pharmacy.
We specialize in treating health conditions that affect guys, so that you can be at your best. We currently treat sexual conditions such as erectile dysfunction, as well as hair and skin conditions. We are always expanding our list of medical conditions that we address on our online platform. Visit our Gambit Health Hub to keep up to date with the latest conditions and promotions.
Our health practitioners take a holistic view of health because prevention is better than cure. Therefore, we have ensured that we provide a wellness suite of services and products that align with our mission to make you feel and perform at your best.
Every. Single. Day.
Our current treatments include:
Sex
Hair
Weight Management
For medical emergencies, please dial 9-1-1 or visit your nearest hospital Emergency Department.
At Get Gambit, our mission is to address men’s unique health needs and provide care for the Kings in your lives. Our women’s clinic, Gambit Queens – led by female health providers – is aimed to specially address women’s health conditions.
Yes. We can prescribe and dispense any medication that is available in Canada. Our medical practitioners may prescribe medication to you if deemed appropriate to address any medical needs. If you are already taking a medication not on our list but wish to join Gambit, simply transfer your prescription by filling out a short form and we will do the rest.
Transfer Your Prescription
Yes, we ship medication to all provinces in Canada, but we only provide clinical consultation services for residents in British Columbia, Alberta, Ontario, Quebec, New Brunswick, Newfoundland and Labrador, PEI, Nova Scotia, Yukon, and Nunavut.
If you live in a province not within our service region, please let us know as we are expanding to cover all provinces and may be able to connect you with a healthcare provider in your province. We will soon be available in Saskatchewan, so if you are a Saskatchewan resident, please sign up to be informed when we are available in your area.
Yes. Simply request a prescription transfer by filling out this form.
Transfer Your Prescription
Generally, a prescription is filled for a 3, 6, or 12-month supply. Ordering a larger supply is better for your pocket because you save on shipping, consultation fees, and any applicable service fees.
Yes. If you would like to sign up for automatic refills of your medication, our team will enable a subscription and we will auto-deliver your treatment to ensure you don’t run out of medications.
For medications that you may need to take on a recurring basis – ie. Daily, it may help to sign up for automatic refills to prevent running out of medication.
Our pharmacists are available Monday to Friday, from 10 am to 6 pm EST to speak with you regarding any inquiries you may have. If you have an inquiry outside these hours, please contact us and we will do our best to respond to your inquiry. Simply send your pharmacist a discreet message using our messaging feature on your user dashboard.
If you wish to pause auto-shipment of your medications, simply message us through your secure messaging portal in your Account Dashboard, call us at (519) 715-8997, or email us at support@getgambit.ca.
Yes. Simply contact our staff after submitting the intake form that you would like to have any specific prescriptions sent to your preferred pharmacy.
Note that we cannot guarantee free delivery nor the same pricing as Get Gambit if you choose to use your preferred pharmacy.
Yes, you can track your shipment via text or email. Please ensure that your mobile number and email address are updated in your profile for important updates to your shipment.
We strive to deliver your treatment within 5 days after confirmation of your order. If your shipment has not arrived in time, please contact us and we will work on resolving the cause of delay as soon as possible.
As per provincial laws, your signature may be required when receiving your discreet and sealed medication package. Furthermore, your medications need to be stored within near room temperature, which cannot be guaranteed if it is left outside or in your mailbox. Note that anyone under 18 years old is not permitted to receive and sign for package delivery.
If no one is present, your package may be dropped off at the nearest post office, where it is held for 5 to 15 calendar days before it is returned to our facility.
The cost of online consult varies by condition, and usually costs $37.50. Our health provider will assess your health survey and personal health history to determine you best treatment at no charge.
For more complex conditions, such as Low Testosterone, we charge for a comprehensive doctor’s review, Lab requisition, and follow-up consult to discuss your case.
Delivery fees will depend on your location, which will be displayed to you during checkout.
Your checkout cost includes:
It depends. Each province has its own list of medications that are covered, called a formulary. Similarly, each private insurance provider also has a formulary which lists the medications that are covered. We highly recommend checking with your employer for the exact terms of coverage in your plan.
Generally, both provincial and private insurance plans cover the cost of generic (non-brand name) medications. We at Get Gambit are advocates of generic medicines because they contain the same active ingredient at a fraction of the price of brand names.
We forward your provincial health plan and private insurance information to our pharmacy team, who check for coverage of your prescribed medication.
Many treatments are covered by provincial and private insurance plans, which significantly reduce the price you pay. For many people, payment is zero due to insurance coverage.
You may also be covered by a health-spending account at your place of employment. Check with your employer if our doctor services are covered under your account.
We accept all major credit and debit cards through a secure Stripe payment gateway, as well as Google and Apple Pay.
Card doesn’t support large purchases? We are also the first Canadian online clinic to offer 0% financing from Afterpay to break your medication order into smaller payments over 2 months.
It depends. Public insurance plans will cover treatments for medical conditions if the medication is in the plan’s list of covered medications. Our team will personalize your treatment to a medication that is covered by your public plan, whenever possible.
For cosmetic-related conditions such as hair loss and anti-wrinkle treatments, public plans do not provide coverage. Private plans, however, have a healthcare spending account (HCSA), which may cover your treatment and doctor visits in certain cases. To obtain an official receipt, please contact our support team at support@getgambit.ca.
We collect payment at checkout or when you authorize a payment directly to a member of our health team. If you sign up for auto-refills or a subscription service, you will be charged automatically every period.
If a prescription is not clinically appropriate for you, we will refund you the cost of the medication. If you are prescribed a treatment, we can process a refund up until the time your medications leave our facility for shipment.
Please contact our support team at (519) 715-8997 or at support@getgambit.ca to change your subscription or payment method.
GET GAMBIT Privacy Policy
Last updated: 30th March 2022
We at GET GAMBIT take your privacy very seriously and are committed to safeguarding your PERSONAL INFORMATION. The objective of this privacy document is to inform you about the nature of PERSONAL INFORMATION we collect, how we use and share this information via our GET GAMBIT website located at www.getgambit.ca (Gambit ‘PLATFORM’), the choices you have regarding such use and disclosure, and how you can update this information.
Of foremost importance, we ensure that your PERSONAL INFORMATION is handled under the utmost security protocols. We comply with the laws and regulations under applicable privacy laws in Canada, namely the PERSONAL INFORMATION Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA), Ontario’s regulations by extension.
Updates
Our privacy policy remains current as of the ‘last updated’ date above. We may periodically update our Privacy Policy, whose updated information will be posted on this page, and if materially significant, communicated to you proactively via email notification.
PERSONAL INFORMATION
‘PERSONAL INFORMATION’ is defined as any information that is identifiable with you, as an individual. This information may include but is not limited to your name, residential address, email address, phone number, payment information, date of birth, GET GAMBIT user account and password, and health-related information (e.g., allergies, health history, medications taken).
Moreover, telemedicine laws require that we verify your identity prior to issuance of treatment. Therefore, we will request that you submit a photo of a piece of government issued identification and a selfie to complete the verification.
Our user dashboard on GET GAMBIT website contains a messaging feature where you can communicate with our allied health professional team and customer support team. All messages exchanged therein is held confidentially and used for the purpose of providing treatment and fulfilling your orders.
We collect your PERSONAL INFORMATION only by means that are transparent, legal, and under your approved consent. If you are under the age of 18, do not register with us nor provide any PERSONAL INFORMATION to us.
Storage and Handling of Your PERSONAL INFORMATION
We store all PERSONAL INFORMATION that we collect in two locations, depending on the type of data. Softcopy data will be stored both at our GET GAMBIT office in Burlington, Ontario and on our PIPEDA-compliant data servers. Hardcopy data will be stored at our GET GAMBIT office, clinic, and pharmacy in Burlington, Ontario.
We generally use our PERSONAL INFORMATION for the purposes of responding to your inquiries, creation and use your account on the GET GAMBIT platform, transmitting health-related information to our allied health professional team, track your progress through the intake forms, order fulfilment, payment processing, and due diligence to ensure timely dispensing and delivery of your treatment, reaching out to you about new products and services that may be beneficial to you, communicating with you via third-party marketing messaging in a targeted manner, obtaining feedback regarding GET GAMBIT’s operations, any investigation of any legal claims, and any such other uses as may be permitted or required by applicable law.
Sharing of Your PERSONAL INFORMATION
We generally share your PERSONAL INFORMATION with third parties after obtaining your consent. Your PERSONAL INFORMATION may be shared by the following parties in the process of conducting GET GAMBIT operations:
Allied Health Team
We may share your PERSONAL INFORMATION to healthcare providers with whom we have a contractual agreement in place to provide medical care to you. Such health providers include Doctors, Nurse Practitioners, Pharmacists, and ancillary medical staff such as Medical Assistant and Pharmacy Technician.
Third Party Vendors
We may provide limited PERSONAL INFORMATION to vendors who assist in the operational fulfilment of your orders. Only such information as is necessary to conduct the service will be shared, e.g. delivery personnel will require your mailing address but will not see PERSONAL INFORMATION within the delivered package.
Corporate Affiliates
We may share your PERSONAL INFORMATION with our corporate affiliates, which are subject to this policy and all applicable laws.
Advertising Providers
Third party vendors conduct data analytics is both on our website and off our website with the objective of providing you with the most relevant experience. To this goal, we may use cookies – upon your consent – and other information to provide marketing messages to you. You may receive advertisements while you are browsing other websites not owned by GET GAMBIT.
Legal Organizations or Government
We will share PERSONAL INFORMATION with third party companies, organizations, or individuals outside of GET GAMBIT if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any law, regulation, subpoena, legal process, or enforceable governmental request, and confront fraud, security, or technical issues that may arise.
New Buyer of GET GAMBIT in Case of Sale
If GET GAMBIT is purchased by an acquiring party, we may transfer PERSONAL INFORMATION as part of the assets under sale. Such a transfer would necessitate that the integrity of PERSONAL INFORMATION remains intact, as per the policies outlined in this policy, unless otherwise directed by you or permitted by applicable law.
Accuracy of PERSONAL INFORMATION
We trust that the information you provide is reliably accurate and it is important that you help ensure that your information is accurate and up to date. To update PERSONAL INFORMATION, simply log in to our website and make the required update in your user dashboard. You can also contact us at support@getgambit.ca to facilitate PERSONAL INFORMATION updates.
Duration of Retention of PERSONAL INFORMATION
We will use and retain your PERSONAL INFORMATION for as long as necessary to fulfil the purposes for which this information was collected and as permitted by applicable law.
Safeguards Implemented for your PERSONAL INFORMATION
We store your information within servers that have restricted access only by those Gambit team members and third-party contractors who directly provide services. Moreover, we have implemented reasonable surveillance and security barriers to further protect your data housed in office computers.
We highly recommend that you help protect your PERSONAL INFORMATION by ensuring that you:
– create a strong and unique password (at least 8 characters in length) for your GET GAMBIT account
– do not share your login and password credentials with anyone
– log out of your dashboard and close your browser when you have completed using our service
Privacy Policy Inquiries
For any questions about your PERSONAL INFORMATION or our Privacy Policy, please contact us via email at support@getgambit.ca.