Privacy Policy

GET GAMBIT Privacy Policy

Last updated: 30th March 2022

We at GET GAMBIT take your privacy very seriously and are committed to safeguarding your PERSONAL INFORMATION. The objective of this privacy document is to inform you about the nature of PERSONAL INFORMATION we collect, how we use and share this information via our GET GAMBIT website located at (Gambit ‘PLATFORM’), the choices you have regarding such use and disclosure, and how you can update this information.

Of foremost importance, we ensure that your PERSONAL INFORMATION is handled under the utmost security protocols. We comply with the laws and regulations under applicable privacy laws in Canada, namely the PERSONAL INFORMATION Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA), Ontario’s regulations by extension.


Our privacy policy remains current as of the ‘last updated’ date above. We may periodically update our Privacy Policy, whose updated information will be posted on this page, and if materially significant, communicated to you proactively via email notification.


‘PERSONAL INFORMATION’ is defined as any information that is identifiable with you, as an individual. This information may include but is not limited to your name, residential address, email address, phone number, payment information, date of birth, GET GAMBIT user account and password, and health-related information (e.g., allergies, health history, medications taken).

Moreover, telemedicine laws require that we verify your identity prior to issuance of treatment. Therefore, we will request that you submit a photo of a piece of government issued identification and a selfie to complete the verification.

Our user dashboard on GET GAMBIT website contains a messaging feature where you can communicate with our allied health professional team and customer support team. All messages exchanged therein is held confidentially and used for the purpose of providing treatment and fulfilling your orders.

We collect your PERSONAL INFORMATION only by means that are transparent, legal, and under your approved consent. If you are under the age of 18, do not register with us nor provide any PERSONAL INFORMATION to us.

Storage and Handling of Your PERSONAL INFORMATION

We store all PERSONAL INFORMATION that we collect in two locations, depending on the type of data. Softcopy data will be stored both at our GET GAMBIT office in Burlington, Ontario and on our PIPEDA-compliant data servers. Hardcopy data will be stored at our GET GAMBIT office, clinic, and pharmacy in Burlington, Ontario.

We generally use our PERSONAL INFORMATION for the purposes of responding to your inquiries, creation and use your account on the GET GAMBIT platform, transmitting health-related information to our allied health professional team, track your progress through the intake forms, order fulfilment, payment processing, and due diligence to ensure timely dispensing and delivery of your treatment, reaching out to you about new products and services that may be beneficial to you, communicating with you via third-party marketing messaging in a targeted manner, obtaining feedback regarding GET GAMBIT’s operations, any investigation of any legal claims, and any such other uses as may be permitted or required by applicable law.


We generally share your PERSONAL INFORMATION with third parties after obtaining your consent. Your PERSONAL INFORMATION may be shared by the following parties in the process of conducting GET GAMBIT operations:

Allied Health Team

We may share your PERSONAL INFORMATION to healthcare providers with whom we have a contractual agreement in place to provide medical care to you. Such health providers include Doctors, Nurse Practitioners, Pharmacists, and ancillary medical staff such as Medical Assistant and Pharmacy Technician.

Third Party Vendors

We may provide limited PERSONAL INFORMATION to vendors who assist in the operational fulfilment of your orders. Only such information as is necessary to conduct the service will be shared, e.g. delivery personnel will require your mailing address but will not see PERSONAL INFORMATION within the delivered package.

Corporate Affiliates

We may share your PERSONAL INFORMATION with our corporate affiliates, which are subject to this policy and all applicable laws.

Advertising Providers

Third party vendors conduct data analytics is both on our website and off our website with the objective of providing you with the most relevant experience. To this goal, we may use cookies – upon your consent – and other information to provide marketing messages to you. You may receive advertisements while you are browsing other websites not owned by GET GAMBIT.

Legal Organizations or Government

We will share PERSONAL INFORMATION with third party companies, organizations, or individuals outside of GET GAMBIT if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any law, regulation, subpoena, legal process, or enforceable governmental request, and confront fraud, security, or technical issues that may arise.

New Buyer of GET GAMBIT in Case of Sale

If GET GAMBIT is purchased by an acquiring party, we may transfer PERSONAL INFORMATION as part of the assets under sale. Such a transfer would necessitate that the integrity of PERSONAL INFORMATION remains intact, as per the policies outlined in this policy, unless otherwise directed by you or permitted by applicable law.


We trust that the information you provide is reliably accurate and it is important that you help ensure that your information is accurate and up to date. To update PERSONAL INFORMATION, simply log in to our website and make the required update in your user dashboard. You can also contact us at to facilitate PERSONAL INFORMATION updates.

Duration of Retention of PERSONAL INFORMATION

We will use and retain your PERSONAL INFORMATION for as long as necessary to fulfil the purposes for which this information was collected and as permitted by applicable law.

Safeguards Implemented for your PERSONAL INFORMATION

We store your information within servers that have restricted access only by those Gambit team members and third-party contractors who directly provide services. Moreover, we have implemented reasonable surveillance and security barriers to further protect your data housed in office computers.

We highly recommend that you help protect your PERSONAL INFORMATION by ensuring that you:

– create a strong and unique password (at least 8 characters in length) for your GET GAMBIT account

– do not share your login and password credentials with anyone

– log out of your dashboard and close your browser when you have completed using our service


Privacy Policy Inquiries

For any questions about your PERSONAL INFORMATION or our Privacy Policy, please contact us via email at